Ticket reservations cannot be canceled or refunded (except for flights to Korea). Please refer to Fares and Rules.
(Refunds for Korea routes)
We will refund the remaining amount after deducting a cancellation fee from the fare as the following. However, optional services cannot be refunded, and no refund will be given if the cancellation fee exceeds the fare.
Refund deadline is within 90 days from the scheduled departure date.
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Before flight departure
JPY 5,000/KRW 60,000 <One way per person> -
After flight departure
JPY 15,000/KRW 180,000 <One way per person>