Do handling fees apply for ticket transfers and refunds in the event of a flight cancellation or significant delay?

Handling fees do not apply for ticket transfers and refunds in the event that your flight is canceled or significantly delayed.
The refund deadline is within 90 days from the scheduled departure date of the canceled or significantly delayed flight.

*Caution*
AirJapan does not handle insurance refund procedures. Please contact the insurance company from which you purchased your travel insurance.