Reservation Confirmations / Changes / Refunds
1.Changes ・Cancellations ・Refunds
- Is it possible to cancel or obtain a refund for a reserved ticket?
- Can I change the registered date of birth of the passenger?
- Is it possible to change the name of the passenger on the ticket?
- Is it possible to correct passport information after a ticket has been issued?
- Is it possible to change the flight number, flight date, place of departure, or destination on a reserved ticket?
- Can purchased optional services (paid options for checked baggage, seats, in-flight meals, and other services) be canceled and refunded?
2.Confirmations
- I do not know my reservation number.
- I have not received the e-mail containing the reservation information (itinerary).
- Are optional services (checked baggage, seats, in-flight meals, etc.) included in the flight ticket I booked?
- What is a reservation number?
- How can I check my reservation?
- Please resend the e-mail providing the details of my reservation (itinerary)